Talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation.
You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.
The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales,
Assess local market conditions and identify current and prospective sales opportunities, Develop forecasts, financial objectives and business plans, Meet goals and metrics,
Manage budget and allocate funds appropriately,
Bring out the best of branch’s personnel by providing training, coaching, development and motivation,
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities,
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs,
Address customer and employee satisfaction issues promptly,
Adhere to high ethical standards, and comply with all regulations/applicable laws,
Network to improve the presence and reputation of the branch and company,
Stay abreast of competing markets and provide reports on market movement and penetration
Managing Front Office / Reception/ HR/ Housekeeping/Security/Courier services/Vendors, Handling calls and directing the calls to the concerned person / extension,
Greeting and assisting visitors and Guests, Order office supplies and keep inventory of stock, Prepare vouchers, leave forms, scheduling meetings,
Perform other clerical receptionist duties, Managing bookings, payments online, Managing & calculating attendance, OT for internal staff.