Featured Jobs All Vacancies
Client Servicing Director IdeateLabs
  • Posted date: December 12, 2018

  • Mumbai
About This Company

We take pride in introducing ourselves as the top brass in the Digital Marketing segment. We are one of the oldest institutions...

Read More..
Job Description
  • Remain technically abreast and develop sufficient knowledge of other core business areas to identify needs and direct work assigned by clients
  • Responsibility for a portfolio of clients acting as the main Point of Contact
  • Generate incremental revenues in line with targets by selling Ideate Labs services and educating clients on any additional Ideate Labs can offer
  • Develop strong relationships with senior client personnel, recommend strategies and solutions to best satisfy client needs and requirements
  • Continuously review clients- operations, identify risks and present solutions to meet requirements
  • Maintain regular Contact with clients in line with the agreed client Contact plan
  • Liaise daily, weekly and monthly with Heads of Departments to ensure standards are maintained
  • Handle and monitor the business Development department to develop new clients and markets
  • Contribute to the identification and recommendation of methods of improving quality of service and operational effectiveness within the organization
  • Coordinate, support, Liaise with and build relationships with Ideate Labs Departments to help deliver high-quality service to meet the client requirements and deadlines
  • ensure business Head is fully aware of any difficulties/challenges in meeting client requirements after CSD has exhausted all of their avenues to enable him/her to decide on appropriate next steps
  • Through effective people management skills and project management ability, work with relevant Heads of Departments to identify tasks, distribute/delegate work, set timescales, track performance, Coordinate interconnected tasks to ensure no undue delays, and communicate updates to client and business Head
  • Be available as a technical resource during the sales closing process
Other/Special Requirements
  • Proficient use of Word and Excel and office systems - can extract and manage data efficiently
  • Advanced communication skills
  • Able to develop a conversation to ensure sales opportunities are closed
  • Able to facilitate meetings (including VC's and conference calls) dealing with demanding or technical issues"
Qualifications:
  • Graduate/Post Graduate
Experience:
  • 7 to 8 yrs.
Contact Person:
  • Ms Shivani Singh
Remuneration:
  • As Per Industry Standards
How to Apply:
  • Email your resume at careers@ideate.email