• Client servicing is a crucial part of the advertising industry. The main aim of this department is to generate more business from the existing clients and also develop the existing customer relationships.
• Responding to client queries and service quotation requests from client base.
• Working with your team members to monitor and achieve the targets towards client, influencing repeat customers.
• Communicating effectively with clients to build strong working relationships, to understand each client’s needs, and to provide service options/guidance for their unique requirements.
• Coordinating with various teams within the organization to ensure that our clients get the best possible service experience.
• Identifying market trends and providing inputs for print/website/service positioning improvements to the marketing team.
• Identifying areas of improvements in services/processes and systems.
• Working closely with the design department to help them achieve targets set by the clients.
• Contributing to the market growth by influencing necessary and relevant changes.
• Undertaking additional tasks/projects/initiatives that contribute to the team/organization/market growth
Should have experience working for Pharma Client, Fluent Communication
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