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We are looking to hire an experienced, customer-oriented Business Development Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Business Development Executive’s responsibilities include, cross-selling or up-selling our products.
You should also be able to liaise with the appropriate departments to resolve customer complaints.
To be successful as a Business Development Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Job Description

• Should be quite customer friendly and should be able to persuade the users.
• Digital understanding and knowledge is MUST.
• Must understand what the customer requires and accordingly act on implementing  and provide a relevant solution to them in a short span of time.

Responsibilities

• Contact individuals and businesses by telephone to promote products and services for our platform called “PRODIGIBIZ”.
• Calling existing and potential customers to persuade them to purchase company products and services.
• Generating promising leads.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts offered by the company to drive sales and respond to customer rejections.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
• Adjust a well-tailored sales pitch and deliver it efficiently to the customers also keeping in mind that they fulfil each and every requirements of a customer.
• Candidate must be good in explaining the features of the goods or products/services which he/she is trying to sell.
• Should be very persuasive in order to convince the customers to buy the product by illustrating it in such a way that it meets their needs.
• Keep a record of each and every personal detail of the customer in their system and should also maintain all the conversations made over a telephone for future references.

• Should at least hold a high school certificate in order to be eligible for a business development job.
• Certified Sales Professional (CSP) accreditation is advantageous.
• Should be well aware of all the Microsoft Office tools.
• Bachelor's degree in Mass Media or marketing would prove to be an add-on OR relevant work experience in sales, marketing, promotions, etc.
• Should be very good with communication skills as the job mainly focusses on business growth over a telephonic conversation.
• Should be well skilled in persuasion and negotiation.
• Should be very persistent and result oriented.
• Proven track record of fulfilling sales target. Strong negotiation and consultative sales skills.
• Should be quite patient and be adaptive to any stressful environment.